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Gregory Cooper, MD, PhD, CPE Regional president (East Region), Baptist Health Medical Group, based in Kentucky The biggest challenge has been the initial need to rapidly assimilate a great deal of information about the disease, including the potential public health impact and most appropriate responses to mitigate this impact. Amin Hakim, MD, CPE, FIDSA, FACPE Vice president of clinical operations for United Healthcare, based in New York As a physician on the COVID-19 Task Force of a national healthcare organization and as an infectious disease specialist, it was hard to stay on top of the flood of science and to sort through what is relevant, hype, or misleading. Scott Ransom, DO, MBA, MPH, CPE Partner, Health Industries Advisory, PricewaterhouseCoopers LLP ;Strategy&, in Dallas, Texas Balancing and effectively communicating the very real business, public health, clinical, and psychological issues associated with the COVID-19 crisis has required strong and insightful physician leadership. More personally, be sure to repeatedly thank everyone on your team: the nurses, patient care techs, and housekeepers braving COVID-19 exposure;the case managers keeping patient flow moving;the cafeteria staff delivering much-needed food to teams who are too busy to take lunch;administrative staff handing out masks;and security keeping everyone safe